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This is really two issues:
- If I've already acknowledged a status notification subscription by clicking the link in the confirmation email, clicking it again will show an HTTP 400 error. This suggests a problem with the HTTP request itself (i.e. a malformed stream) rather than human error. I think a 200 response with a friendly "You're already subscribed to this type of notification" message (and maybe even an unsubscribe link) would be sufficient.
- I found out the above after I subscribed to several categories of updates ("General", "Pro, Pro Advanced and Talk Surf" and some core services) and received identical confirmation emails (down to the confirmation URL) for each one. I think it's reasonable to only ask people to confirm the first type of notification, and immediately enrol the same email address for subsequent types without checking.
Thanks!
The same problem
Thanks for the feedback.
We use an opensource status page so have fed these back as potential issues/improvements. For now, it does not affect the general usage of the service but appreciate how it could be confusing.
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