CID issue on my phone (broadband related supposedly)
While this problem is phone related, it would "appear" that the route cause, is my Broadband connection.
Basically, a few weeks ago, I lost "caller ID (CID)" on my home phone. Though it still activated (I've checked).
After doing as much investigation and checking myself (see contents of posts pointed to below). I went on the BT.com community forum and posted a query about this.
What they appear to be saying, is that the information that is transmitted down the phone line (between first and second ring) is getting corrupted and are pointing the finger at the broadband connection at the exchange. And are further suggesting that a "lift and shift" is probably the only way to solve this. The Admin there would have been willing to try and progress this for me, if I had my broadband with BT. But as I have partial LLU with you guys, they obviously can't do anything.
Anyone from Uno able to shed any light on this? and/or help.
Thanks in advance.
PS. Obviously no real point in me trying to speak to BT myself. As trying to explain this to then will probably be pretty difficult.