When we receive notification of a transfer or cease, we are provided a code from our suppliers to indicate if this is considered a migration to another provider or an outright cease.
If the cease type is P or W, a cease fee is always billed to us and be billed to our customer but if the cease type is M or L, there is no cease fee* as this is considered a migration.
*The only exceptions to this rule is with bundled services such a Talk Surf, where a cease fee is always billed due to the type of service it is or when migrating from a BT-based service to a LLU service due to the cease charge BT Wholesale can levy. When retaining service with us, we will not pass on this cease fee when the service is moved from a BT Wholesale to LLU service but will if the service is moved elsewhere.
Type | Description | BT e.CO Reference |
Cease (P) | Cease of PSTN service Narrowband Stop Narrowband Cease |
PSTN CEASE PSTN CEASE PSTN CEASE |
Cease (M) | Narrowband Transfer Cease of PSTN & DSL due to conversion to MPF Narrowband Transfer |
LLU XFER P CeaseSD### LLU XFER PSTN CEASED |
Cease (L) | Migration of DSL to SMPF Broadband Transfer IPStream to WBC migration Datastream to WBC migration |
ADSL2SMPF SMPF4ADSL ADSL2SMPF# SMPF4ADSL# IDMLLU IP2WBC IP2WBCCP DS2WBC DS2WBCCP |
Cease (W) | Synchronised Narrowband Stop Synchronised Narrowband Cease |
WLR3 CEASE WLR3 CEASE |
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