Diagnostic Logins

If your broadband login isn't working, we recommend attempting to connect with a diagnostic login.

You will be unable to access the internet through the diagnostic login but it will allow a connection and give an IP to show the line and router is working.

SOHO Pro, Business Pro or Fibre Pro
Username: testing@dslconnect.co.uk
Password: testing

Talk Surf
Username: testing@dslconnect.co.uk
Password: testing

SOHO / Business / Fibre
Username: bt_test_user@uno.net.uk - or - bt_test@startup_domain
Password: anything

Duo
Username: bt_test_user@zw.uno.net.uk - or - bt_test@startup_domain
Password: anything

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